Abstract Title

Pilot/ATC Communication Issues

Faculty Mentor Name

Cass D. Howell, Ed.D.

Faculty Mentor's Email Address

howellc@erau.edu

Abstract

From a Crew Resource Management (CRM) perspective, we often concentrate on communications within the flight deck and do not often look deeply at pilot/ATC linkages. This research paper focuses on communication issues between pilots and air traffic controllers (ATCs) based on reviews of historical literatures. Pilots and ATCs are resources of each other. Effective and efficient pilot/ATC communication and cooperation is an integral part of CRM, and it is crucial for flying safely. The researcher listed some frequent communication problems according to different sources, together with several accident examples which allow us to see how CRM could be applied, and how important the pilot/ATC communication could be for safety. The researcher also stated his opinion and recommendations regarding how to improve pilot/ATC interaction and cooperation, based on his experience as a previous ATC student in China.

Location

College of Aviation Atrium, Daytona Beach Campus

Start Date

30-11-2015 3:36 PM

End Date

30-11-2015 3:46 PM

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Nov 30th, 3:36 PM Nov 30th, 3:46 PM

Pilot/ATC Communication Issues

College of Aviation Atrium, Daytona Beach Campus

From a Crew Resource Management (CRM) perspective, we often concentrate on communications within the flight deck and do not often look deeply at pilot/ATC linkages. This research paper focuses on communication issues between pilots and air traffic controllers (ATCs) based on reviews of historical literatures. Pilots and ATCs are resources of each other. Effective and efficient pilot/ATC communication and cooperation is an integral part of CRM, and it is crucial for flying safely. The researcher listed some frequent communication problems according to different sources, together with several accident examples which allow us to see how CRM could be applied, and how important the pilot/ATC communication could be for safety. The researcher also stated his opinion and recommendations regarding how to improve pilot/ATC interaction and cooperation, based on his experience as a previous ATC student in China.