This study aims to present new techniques that airlines can utilize in order to gain efficiency through human resources allocation to adapt with the challenging and constant-moving environment of avia..
This study aims to present new techniques that airlines can utilize in order to gain efficiency through human resources allocation to adapt with the challenging and constant-moving environment of aviation industry. As the classical hierarchical structure that dominates most of the airlines today is not a prone environment for the changes proposed, researchers will explore human resources optimization using the optimization software Lindo, mixed with concepts and techniques of Agile Methodology, such as evaluation score and talent mapping to develop a model for the best match between employees’ and tasks of Avianca Brasil Project Department, considering productivity and cost that will present the most efficient outcome.