Presenter Email

velazqj4@my.erau.edu

Location

Jim W. Henderson Administration & Welcome Center (Bldg. #602)

Start Date

15-8-2017 3:15 PM

End Date

15-8-2017 4:45 PM

Submission Type

Presentation

Topic Area

Professionalism in aviation

Keywords

Pilot Professionalism, Attitude Management, Crew Resource Management, Training

Abstract

Crew Resource Management (CRM) is the professional training program provided by air carriers to assist pilots in their use of all resources (human, hardware, and software). Effective CRM practices are predicated on following checklists, using SOPs, conducting appropriate preflight actions, and engaging in proper planning. However, the establishment of CRM programs does not always guarantee the absence of unsafe pilot behaviors (Cook, 2002). Recent research detected the presence of many pilot behavioral traps in airline accidents between 1991-2013 (Velazquez, 2016). Common behavioral traps include the pressure to complete a flight as planned, the desire to please passengers or to meet schedules, and the determination to get the job done (FAA, 2009). As a result, on 7 October 2016, the Federal Aviation Administration (FAA) proposed a rule to improve the professional development of U.S. airline pilots to make certain that they adhere to standard operating procedures (SOPs) and prevent behavior which could lead to pilot errors. With the recent FAA proposal, could we be on the brink of a new CRM generation, one focused on pilot professionalism or even attitude management? This presentation will achieve the following objectives: (1) briefly define the new FAA’s Pilot Professional Development rule, (2) make a case for a new CRM generation – based on Attitude Management – using published research, and (3) propose a method to conduct Attitude Management training for pilots.

Presenter Biography

Jonathan Velázquez, Ph.D. is an Associate Professor and Assessment Coordinator for the aviation program at the Inter American University of Puerto Rico. This means that Jonathan is responsible for creating and implementing an Assessment Plan for each aviation curriculum and ensuring education quality during teaching, student evaluation, and learning. In 2013, Dr. Velázquez led the aviation department's assessment efforts towards achieving aviation accreditation for the Professional Pilot Program; making his School degree the first Latin American aviation program to achieve such recognition. He continues to coordinate the assessment efforts of all aviation and campus programs at his University. As a full-time Professor, Dr. Velázquez has had the opportunity to design, create, and teach a variety of aviation courses including those for professional pilots, Flight Instruction, Human Factors, and Crew Resource Management, Aviation Safety, and Aviation History courses, among others. Jonathan earned his Doctor of Philosophy degree in Aviation (Intradisciplinary Studies) from Embry-Riddle Aeronautical University. He possesses a Master in Educational Arts degree in University Teaching from the Inter American University of Puerto Rico; Metropolitan Campus. Dr. Jonathan Velázquez has published in education and aviation peer-reviewed journals on topics that range from aviation education, aviation safety, and aviation law and aeromedical factors. He is also part of the Federal Aviation Administration (FAA) Safety Team and in 2013 won the Safety Representative of the Year Award for the San Juan/Caribbean region. Jonathan is a Certified Flight Instructor (CFI, CFII, MEI), Airline Transport Pilot (ATP) Multiengine land instrument, and a Commercial Pilot with category ratings in airplane single engine land. Being formerly a Chief Instructor, he also assists the Chief Flight Instructor and/or Director of Flight Operations in training techniques, procedures and standardization. His past experience includes flying to the Caribbean and South America as a First Officer for a FedEx feeder. Finally, Dr. Velazquez also serves as a visiting team member for the Aviation Accreditation Board International (AABI); the organization that accredits aviation higher education programs in the entire world.

Specialties include:

  • Education (teaching, assessment, and learning)
  • Aviation (flying, flight instruction, training techniques and standardization)

View Jonathan Velázquez’s Bio Page

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Aug 15th, 3:15 PM Aug 15th, 4:45 PM

Pilot Professionalism and Attitude Management: A New CRM Generation?

Jim W. Henderson Administration & Welcome Center (Bldg. #602)

Crew Resource Management (CRM) is the professional training program provided by air carriers to assist pilots in their use of all resources (human, hardware, and software). Effective CRM practices are predicated on following checklists, using SOPs, conducting appropriate preflight actions, and engaging in proper planning. However, the establishment of CRM programs does not always guarantee the absence of unsafe pilot behaviors (Cook, 2002). Recent research detected the presence of many pilot behavioral traps in airline accidents between 1991-2013 (Velazquez, 2016). Common behavioral traps include the pressure to complete a flight as planned, the desire to please passengers or to meet schedules, and the determination to get the job done (FAA, 2009). As a result, on 7 October 2016, the Federal Aviation Administration (FAA) proposed a rule to improve the professional development of U.S. airline pilots to make certain that they adhere to standard operating procedures (SOPs) and prevent behavior which could lead to pilot errors. With the recent FAA proposal, could we be on the brink of a new CRM generation, one focused on pilot professionalism or even attitude management? This presentation will achieve the following objectives: (1) briefly define the new FAA’s Pilot Professional Development rule, (2) make a case for a new CRM generation – based on Attitude Management – using published research, and (3) propose a method to conduct Attitude Management training for pilots.

 

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