Faculty Advisor

Dr. Leila Halawi

Document Type


Submitting Campus

WW Campus for Central & South America

Publication/Presentation Date



This project analyzes the Brazilian regulation for the airline and the current public data provided by the stakeholders. It intends to scientifically support a possible change in Brazil's existing regulation related to airline responsibilities on passenger accommodation for different types of situations, including ANAC 400 and other ramifications. This project aims to compare the Brazilian law with various regulations adopted in other markets where the rules are created considering different circumstances to define responsibilities for the passenger accommodations. This study will analyze the differences, measuring the impacts that changes could bring in terms of costs for the Airlines. It will evaluate how the current public data and statistics may support the management and decisions for further industry operation development and investments.

To measure the impacts of the Brazilian regulation on the airlines' costs, this study will use historical data on passenger accommodation on Brazilian Airlines. Therefore, this project presents a clear and complete analysis of Brazilian ANAC 400 regulation and v Commercial, ancillary revenue proposals improve it following the best practices of different markets worldwide in terms of airlines' responsibility on canceled, delayed, and diverted flights.


Embry-Riddle Aeronautical University


Sao Paulo, Brazil

Additional Information

A Capstone Project Submitted to Embry-Riddle Aeronautical University in Partial Fulfillment of the Requirements for the Aviation Management Certificate Program.