Exploring the Dynamics and Impacts of Failed Teamwork in the Flight Deck: A Case Study Analysis of Contributing Factors and Mitigation Strategies
Abstract
Crew Resource Management (CRM) is a crucial concept in aviation, emphasizing the coordinated use of all available resources, including human, equipment, and information, to ensure safe and efficient flight operations. CRM aims to enhance communication, decision-making, and situational awareness among flight crew members, thus reducing errors, mitigating risks, and improving overall operational efficiency. The CRM competencies include leadership, teamwork, and decision-making. The National Transportation Safety Board has determined poor teamwork was a contributing factor of major aircraft accidents. This ongoing project aims to investigate the teamwork competency within the operational hierarchies of Part 121 and Part 135 operations by examining accidents that occurred between the years 2000 and 2022. The study will delve into the dynamics of teamwork within regulatory frameworks and previous literature to identify patterns, challenges, and potential areas for improvement. By understanding the intricacies of teamwork within these operational structures, the goal is to enhance safety standards to help mitigate risks in the aviation industry.
Exploring the Dynamics and Impacts of Failed Teamwork in the Flight Deck: A Case Study Analysis of Contributing Factors and Mitigation Strategies
Crew Resource Management (CRM) is a crucial concept in aviation, emphasizing the coordinated use of all available resources, including human, equipment, and information, to ensure safe and efficient flight operations. CRM aims to enhance communication, decision-making, and situational awareness among flight crew members, thus reducing errors, mitigating risks, and improving overall operational efficiency. The CRM competencies include leadership, teamwork, and decision-making. The National Transportation Safety Board has determined poor teamwork was a contributing factor of major aircraft accidents. This ongoing project aims to investigate the teamwork competency within the operational hierarchies of Part 121 and Part 135 operations by examining accidents that occurred between the years 2000 and 2022. The study will delve into the dynamics of teamwork within regulatory frameworks and previous literature to identify patterns, challenges, and potential areas for improvement. By understanding the intricacies of teamwork within these operational structures, the goal is to enhance safety standards to help mitigate risks in the aviation industry.