Event Title

Concurrent 1: If You Build It, Will They Come? Identifying Information Needs of Adult Learners During Times of Crisis, Service Gaps, and How Virtual Services Might Bridge Divides

Presenter Information

Melody Steiner

Session Format

In-person Presentation

Proposal Synopsis

Research has shown that adult learners have unique information needs, often with a gap in formal education, a lower level of comfort with technology (Baron and Strout-Dapaz, 2000), and frequently in need of specialized resources particular to their "situation, profession, or learning" (Olaniran, 2020). During the Covid-19 pandemic, Adult Learners fell through the cracks. Chat and email statistics demonstrate a dramatic increase of inquiries regarding library services from this demographic. This presentation will consider the types of virtual infrastructure libraries may want to build and/or invest in to ensure this group has their information needs met during times of crisis.

Location

WALC 3090

Start Date

27-7-2022 9:00 AM

End Date

27-7-2022 9:50 AM

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Jul 27th, 9:00 AM Jul 27th, 9:50 AM

Concurrent 1: If You Build It, Will They Come? Identifying Information Needs of Adult Learners During Times of Crisis, Service Gaps, and How Virtual Services Might Bridge Divides

WALC 3090