Carlos A. Medina Shivanee D. Cannon-Patron Sammy Thompson III Fathima Haneen Shakaynah Gourdet
Embry-Riddle Aeronautical University
This case study looked into the shortcomings in of Boeing’s upper management in the engineering and fielding of the B737-Max. Under pressure to build a plane with identical flying characteristics to t..
This case study looked into the shortcomings in of Boeing’s upper management in the engineering and fielding of the B737-Max. Under pressure to build a plane with identical flying characteristics to the existing B737 family, Boeing included modifications but purposely concealed those changes from regulators and pilots. This decision resulted in fatal accidents in 2018 and 2019 and caused the deaths of 346 passengers. Unlike previous aviation accidents, these mishaps were entirely preventable and a direct result of Boeing’s organizational failures and management shortcomings. This case study analyzed the behavior, decision making process, and reasons which led Boeing to push for the certification of the B737-Max despite these known flaws in the design. Additionally, this poster studied the consequences and punitive actions that followed the investigation of the two crashes. The poster concludes by offering recommendations to the aviation industry on how accidents such as this can be avoided in the future.