Location

Daytona Beach, FL USA

Presentation Type

Presentation

Start Date

10-5-2018 8:50 AM

End Date

10-5-2018 9:20 AM

Description

In addition to English proficiency, language awareness and intercultural competence have been identified as factors that influence pilot-controller communication in a number of ways. A lack of language awareness and/or intercultural competence can negatively impact aviation safety and reduce the efficiency of communication in air traffic management. This paper identifies communication problems resulting from inadequate language awareness and/or insufficient intercultural competence. These issues are then linked to existing scholarship on language awareness and intercultural communication in a variety of settings such as international trade, multinational companies or Internet-based communication, to identify parallels with and possible transfers to the field of aviation.

Comments

View bio

Share

COinS
 
May 10th, 8:50 AM May 10th, 9:20 AM

Language Awareness and Intercultural Competence as Human Factors in Pilot-Controller Communication

Daytona Beach, FL USA

In addition to English proficiency, language awareness and intercultural competence have been identified as factors that influence pilot-controller communication in a number of ways. A lack of language awareness and/or intercultural competence can negatively impact aviation safety and reduce the efficiency of communication in air traffic management. This paper identifies communication problems resulting from inadequate language awareness and/or insufficient intercultural competence. These issues are then linked to existing scholarship on language awareness and intercultural communication in a variety of settings such as international trade, multinational companies or Internet-based communication, to identify parallels with and possible transfers to the field of aviation.

 

To view the content in your browser, please download Adobe Reader or, alternately,
you may Download the file to your hard drive.

NOTE: The latest versions of Adobe Reader do not support viewing PDF files within Firefox on Mac OS and if you are using a modern (Intel) Mac, there is no official plugin for viewing PDF files within the browser window.