Event Title

Workshop E: Communication Considerations From the Argentinian ATCOs' Perspective: What Are the Priorities?

Presenter Information

Norma Bravo, EANA SE / ICAEA

Location

Daytona Beach, FL USA

Presentation Type

Workshop

Start Date

10-5-2018 10:55 AM

End Date

10-5-2018 11:55 AM

Description

During this workshop we will review the findings of a survey conducted on Argentinian ATCOs’ experiences in communicating with pilots across the region, including non-native and native speakers of both English and Spanish. We aim to reveal how issues such as culture, language proficiency and use of ICAO standard phraseology impact on communication. The workshop will go onto explore how the controllers’ perceptions of important issues might inform communications training.

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May 10th, 10:55 AM May 10th, 11:55 AM

Workshop E: Communication Considerations From the Argentinian ATCOs' Perspective: What Are the Priorities?

Daytona Beach, FL USA

During this workshop we will review the findings of a survey conducted on Argentinian ATCOs’ experiences in communicating with pilots across the region, including non-native and native speakers of both English and Spanish. We aim to reveal how issues such as culture, language proficiency and use of ICAO standard phraseology impact on communication. The workshop will go onto explore how the controllers’ perceptions of important issues might inform communications training.