Journal of Aviation/Aerospace Education & Research






Research in aviation maintenance human factors maps the evolution of MRM training programs into four distinct generations bridging attitude awareness programs, behavior changes, and process and structure changes. This paper analyzes a fourth generation MRM program from the perspective of the multi-step process, developed by the authors, as a guide for airlines to develop their own human factors programs. This analysis demonstrates that the corporate maintenance human factors program under review is a forerunner; however, a few additional, definitive steps during the planning, implementation, and follow-up would make this program more robust.



To view the content in your browser, please download Adobe Reader or, alternately,
you may Download the file to your hard drive.

NOTE: The latest versions of Adobe Reader do not support viewing PDF files within Firefox on Mac OS and if you are using a modern (Intel) Mac, there is no official plugin for viewing PDF files within the browser window.