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Student Status



Graduate Student Works

Advisor Name

Brent Bowen

Second Advisor Name

Cindy Greenman


The United States airline industry is experiencing an underlying mix of challenges in areas of Quality, Safety, and Economics. This research focuses on three major components and the economic impact of each. The first aspect, Airline Quality and Safety Analysis, lays down a focus on imperative safety factors that affect major airlines in overall performance. Quality and Safety findings relate to potential safety shortcomings in the second aspect, aviation maintenance Safety Management Systems (SMS). The third aspect involves implementing the Policy Research Construct (PRC) methodology, which relates the underlying challenges in Airline Quality, Safety, and Economic areas by conducting research and analysis, in order to provide policymakers with action-oriented recommendations for correcting problems.

The student authors for this work are affiliated with the Department of Safety in the College of Aviation at Embry-Riddle Aeronautical University in Prescott, AZ. Tori Kobayashi is a graduate student in the MS Safety Science program. Calissa Spooner is an undergraduate student in the Industrial Psychology and Safety program.

Document Type


Publication/Presentation Date



Denver, Colorado