Date of Award
Fall 2012
Access Type
Thesis - Open Access
Degree Name
Master of Science in Human Factors & Systems
Department
Human Factors and Systems
Committee Chair
Shawn Doherty, Ph.D.
First Committee Member
Albert Bouquet, Ph.D.
Second Committee Member
Michael O'Toole, Ph.D.
Abstract
The effects of different feedback mechanisms on safety engagement were examined in an industrial manufacturing setting with twenty employees. During a 30-day period, participants who received feedback showed a significant increase in safety engagement participation when compared to a five-month baseline period of no feedback. There was no significant difference in safety engagement participation between employees who received verbal feedback versus those who received written feedback. Furthermore, survey responses indicated that feedback improved employee attitudes toward the plant's safety program. Together, these findings suggest that feedback systems can be used to effectively improve industrial safety programs.
Scholarly Commons Citation
Espinosa, Augusto, "The Effects of Feedback Delivery Mechanisms on Employee Engagement Participation" (2012). Doctoral Dissertations and Master's Theses. 64.
https://commons.erau.edu/edt/64
