Authors' Class Standing

Erin Bowen, PhD Brent Bowen, PhD Dean Headley, PhD Blair Boies, Senior

Lead Presenter

Blair Boies

Faculty Mentor Name

Brent D. Bowen

Format Preference

Poster

Abstract

The Airline Passenger Survey is conducted annually and participated in by frequent fliers who wish to contribute their experiences as an opinion-based alternative to the Airline Quality Rating. Passengers have responded to the request of researchers who wish to provide a consumer perspective on the quality of today's air travel experience. Upon the collection and interpretation of results of the Airline Passenger Survey, they contribute a validation component to the quantitative data produced by the Airline Quality Rating.

Start Date

4-4-2014 12:00 PM

Share

COinS
 
Apr 4th, 12:00 PM

The National Airline Passenger Survey 2014

The Airline Passenger Survey is conducted annually and participated in by frequent fliers who wish to contribute their experiences as an opinion-based alternative to the Airline Quality Rating. Passengers have responded to the request of researchers who wish to provide a consumer perspective on the quality of today's air travel experience. Upon the collection and interpretation of results of the Airline Passenger Survey, they contribute a validation component to the quantitative data produced by the Airline Quality Rating.