Authors' Class Standing
Erin Bowen, PhD Brent Bowen, PhD Dean Headley, PhD Blair Boies, Senior
Lead Presenter
Blair Boies
Faculty Mentor Name
Brent D. Bowen
Format Preference
Poster
Abstract
The Airline Passenger Survey is conducted annually and participated in by frequent fliers who wish to contribute their experiences as an opinion-based alternative to the Airline Quality Rating. Passengers have responded to the request of researchers who wish to provide a consumer perspective on the quality of today's air travel experience. Upon the collection and interpretation of results of the Airline Passenger Survey, they contribute a validation component to the quantitative data produced by the Airline Quality Rating.
Start Date
4-4-2014 12:00 PM
The National Airline Passenger Survey 2014
The Airline Passenger Survey is conducted annually and participated in by frequent fliers who wish to contribute their experiences as an opinion-based alternative to the Airline Quality Rating. Passengers have responded to the request of researchers who wish to provide a consumer perspective on the quality of today's air travel experience. Upon the collection and interpretation of results of the Airline Passenger Survey, they contribute a validation component to the quantitative data produced by the Airline Quality Rating.