Author Information

Janel IngrahamFollow

Is this project an undergraduate, graduate, or faculty project?

Graduate

individual

Authors' Class Standing

Graduate Student

Lead Presenter's Name

Janel

Faculty Mentor Name

Wes Lewis

Abstract

Exploration of Transportation in Nordic Countries: Observations of Accessibility, Design, and Ease

Commuter satisfaction is an under-represented topic in transportation research. The purpose of this paper is to highlight applications of user-oriented design in Nordic countries that are used to improve commuter usability, satisfaction and safety. The researcher wanted to answer questions relating to what urban planning designs provide ease for those commuting in this region and to those that need extra assistance; and what is implemented to ensure safety for commuters. To answer these questions, an observational methodology was used to obtain and code data from imagery and notes relating to satisfaction in predetermined categories (Safety Measures, Usability, and Weather). These data were then analyzed and synthesized into common themes for each respective category. These results are indicative of applied means to improve commuter satisfaction and considerations of safety for commuters in this region and even for those in often underrepresented groups. This poses relevance to city planners, policy makers, and other professionals in other urban cities around the world who can benefit from satisfied users in transportation infrastructure. Future studies can be comparative in where measures relating to commuter satisfaction and safety can be compared to see where improvements can be implemented.

Key words: Commute, Ease, Nordic, Safety, Satisfaction, Transportation

Did this research project receive funding support (Spark or Ignite Grants) from the Office of Undergraduate Research?

Yes, Ignite Grant

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Exploration of Transportation in Nordic Countries: Observations of Accessibility, Design, and Ease

Exploration of Transportation in Nordic Countries: Observations of Accessibility, Design, and Ease

Commuter satisfaction is an under-represented topic in transportation research. The purpose of this paper is to highlight applications of user-oriented design in Nordic countries that are used to improve commuter usability, satisfaction and safety. The researcher wanted to answer questions relating to what urban planning designs provide ease for those commuting in this region and to those that need extra assistance; and what is implemented to ensure safety for commuters. To answer these questions, an observational methodology was used to obtain and code data from imagery and notes relating to satisfaction in predetermined categories (Safety Measures, Usability, and Weather). These data were then analyzed and synthesized into common themes for each respective category. These results are indicative of applied means to improve commuter satisfaction and considerations of safety for commuters in this region and even for those in often underrepresented groups. This poses relevance to city planners, policy makers, and other professionals in other urban cities around the world who can benefit from satisfied users in transportation infrastructure. Future studies can be comparative in where measures relating to commuter satisfaction and safety can be compared to see where improvements can be implemented.

Key words: Commute, Ease, Nordic, Safety, Satisfaction, Transportation