Location
Daytona Beach, FL USA
Presentation Type
Presentation
Start Date
10-5-2018 8:50 AM
End Date
10-5-2018 9:20 AM
Description
In addition to English proficiency, language awareness and intercultural competence have been identified as factors that influence pilot-controller communication in a number of ways. A lack of language awareness and/or intercultural competence can negatively impact aviation safety and reduce the efficiency of communication in air traffic management. This paper identifies communication problems resulting from inadequate language awareness and/or insufficient intercultural competence. These issues are then linked to existing scholarship on language awareness and intercultural communication in a variety of settings such as international trade, multinational companies or Internet-based communication, to identify parallels with and possible transfers to the field of aviation.
Scholarly Commons Citation
Bieswanger, Markus, "Language Awareness and Intercultural Competence as Human Factors in Pilot-Controller Communication" (2018). International Civil Aviation English Association. 2.
https://commons.erau.edu/icaea-workshop/2018/thursday/2
Language Awareness and Intercultural Competence as Human Factors in Pilot-Controller Communication
Daytona Beach, FL USA
In addition to English proficiency, language awareness and intercultural competence have been identified as factors that influence pilot-controller communication in a number of ways. A lack of language awareness and/or intercultural competence can negatively impact aviation safety and reduce the efficiency of communication in air traffic management. This paper identifies communication problems resulting from inadequate language awareness and/or insufficient intercultural competence. These issues are then linked to existing scholarship on language awareness and intercultural communication in a variety of settings such as international trade, multinational companies or Internet-based communication, to identify parallels with and possible transfers to the field of aviation.
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