Communication Considerations From the Argentinian ATCOs' Perspective: What Are the Priorities?
Location
Daytona Beach, FL USA
Presentation Type
Workshop
Start Date
10-5-2018 9:25 AM
End Date
10-5-2018 10:25 AM
Description
During this workshop we will review the findings of a survey conducted on Argentinian ATCOs’ experiences in communicating with pilots across the region, including non-native and native speakers of both English and Spanish. We aim to reveal how issues such as culture, language proficiency and use of ICAO standard phraseology impact on communication. The workshop will go onto explore how the controllers’ perceptions of important issues might inform communications training.
Scholarly Commons Citation
Bravo, Norma, "Communication Considerations From the Argentinian ATCOs' Perspective: What Are the Priorities?" (2018). International Civil Aviation English Association. 5.
https://commons.erau.edu/icaea-workshop/2018/thursday/5
Communication Considerations From the Argentinian ATCOs' Perspective: What Are the Priorities?
Daytona Beach, FL USA
During this workshop we will review the findings of a survey conducted on Argentinian ATCOs’ experiences in communicating with pilots across the region, including non-native and native speakers of both English and Spanish. We aim to reveal how issues such as culture, language proficiency and use of ICAO standard phraseology impact on communication. The workshop will go onto explore how the controllers’ perceptions of important issues might inform communications training.
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