Location
Daytona Beach, FL USA
Presentation Type
Presentation
Start Date
9-5-2018 8:55 AM
End Date
9-5-2018 9:35 AM
Description
The presentation addresses firstly the role of English language proficiency within communication, and raises the question whether proficiency in the English language can (or should) be considered either as a Human Factors or a human performance issue. The presentation moves on to alternatives for justifying the safety case underlying English language proficiency, and raises warnings about pitfalls associated with possible alternatives. The presentation concludes by suggesting an approach to dealing with English language proficiency needs in aviation organizations based in the broad perspective provided by the management of safety as a business function.
Scholarly Commons Citation
Maurino, Dan, "The Role of Communication in Human Factors" (2018). International Civil Aviation English Association. 2.
https://commons.erau.edu/icaea-workshop/2018/wednesday/2
The Role of Communication in Human Factors
Daytona Beach, FL USA
The presentation addresses firstly the role of English language proficiency within communication, and raises the question whether proficiency in the English language can (or should) be considered either as a Human Factors or a human performance issue. The presentation moves on to alternatives for justifying the safety case underlying English language proficiency, and raises warnings about pitfalls associated with possible alternatives. The presentation concludes by suggesting an approach to dealing with English language proficiency needs in aviation organizations based in the broad perspective provided by the management of safety as a business function.
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