Presenter Information

W. J. Flanagan, Martin Company

Location

Cocoa Beach, FL

Start Date

5-4-1965 8:00 AM

Description

This article describes a Quality audit operation that has been tested and proven to be an accurate barometer of quality effectiveness. The paper explains the organization of the audit unit as an integral part of the overall quality concept. The details of how a properly implemented audit is a reliable management tool for measuring quality competency are explained.

The paper specifies why there is a need for an independent unit to continuously evaluate the total Quality system. Methods, that may be used to assure that problem areas are detected before they become significant failures, are explained. The qualifications for competent auditors, as well as the four types of audits are defined. In addition, the various techniques for reporting the audit findings, evaluating the overall quality image, and assuring that adequate corrective action has been taken, are discussed.

The paper also briefly outlines the need for auditing certain operations outside the normal sphere of Quality but nonetheless pertinent to quality requirements. This aspect of the paper deals with audits conducted to test the degree of compliance with established quality procedure, policies, and practices of the technical operations departments (i.e., engineering, procurement, logistic support).

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Apr 5th, 8:00 AM

"Audit - The Measuring Tool Of Quality"

Cocoa Beach, FL

This article describes a Quality audit operation that has been tested and proven to be an accurate barometer of quality effectiveness. The paper explains the organization of the audit unit as an integral part of the overall quality concept. The details of how a properly implemented audit is a reliable management tool for measuring quality competency are explained.

The paper specifies why there is a need for an independent unit to continuously evaluate the total Quality system. Methods, that may be used to assure that problem areas are detected before they become significant failures, are explained. The qualifications for competent auditors, as well as the four types of audits are defined. In addition, the various techniques for reporting the audit findings, evaluating the overall quality image, and assuring that adequate corrective action has been taken, are discussed.

The paper also briefly outlines the need for auditing certain operations outside the normal sphere of Quality but nonetheless pertinent to quality requirements. This aspect of the paper deals with audits conducted to test the degree of compliance with established quality procedure, policies, and practices of the technical operations departments (i.e., engineering, procurement, logistic support).

 

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