Crew Resource Management Application in Commercial Aviation

Frank Wagener, Embry-Riddle Aeronautical University - Daytona Beach
David C. Ison, Embry-Riddle Aeronautical University – Worldwide


"The purpose of this study was to extend previous examinations of commercial multi-crew airplane accidents and incidents to evaluate the Crew Resource Management (CRM) application as it relates to error management during the final approach and landing phase of flight. With data obtained from the Federal Aviation Administration (FAA) and the National Transportation Safety Board (NTSB), a x2 test of independence was performed to examine if there would be a statistically significant relationship between airline management practices and CRM-related causes of accidents/incidents. Between 2002 and 2012, 113 accidents and incidents occurred in the researched segments of flight. In total, 57 (50 percent) accidents/incidents listed a CRM-related casual factor or included a similar commentary within the analysis section of the investigation report. No statistically significant relationship existed between CRM-related accidents/incidents."--abstract from article