Don Robinson Worked for American Airlines at the Time of 9/11

Presenter / Creator Information

Don Robinson, Embry-Riddle Aeronautical University

Document Type

Personal Reflection

What were you doing on 9/11? (Or, What was your interviewee doing on 9/11?)

I was in Fort Worth at work at American Airlines IOC.

How did 9/11 affect you personally and or professionally?

It is something that I’ll never forget.

What do you want future generations of professionals, particularly those going into your field, to know about 9/11?

The unexpected can happen. No one can let their guard down. Plans must be in place and updated as needed.

On 9/11, what sector were you (OR your interviewee) in?

Airlines, Not a pilot

On 9/11 what was your (OR your interviewee’s) occupation? (optional)

Flight Dispatcher

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Don Robinson Worked for American Airlines at the Time of 9/11

It is something that I’ll never forget.