Submitting Campus

Daytona Beach


Human Factors and Behavioral Neurobiology

Document Type


Publication/Presentation Date



The new edition of the U.S. Department of Health and Human Services’ (HHS) Research-Based Web Design and Usability Guidelines. These guidelines reflect HHS’ commitment to identifying innovative, research-based approaches that result in highly responsive and easy-to-use Web sites for the public.

These guidelines help move us in that direction by providing practical, yet authoritative, guidance on a broad range of Web design and communication issues. Having access to the best available research helps to ensure we make the right decisions the first time around and reduces the possibility of errors and costly mistakes.


Washington, DC

Additional Information

Dr. Chaparro was not affiliated with Embry-Riddle Aeronautical University at the time this report was published.

The forewords were written by Michael O. Leavitt and Ben Shneiderman. The remaining authors, who are usability experts, assisted by reviewing the guidelines and assigned "Strength of Evidence" ratings for each guideline.