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Daytona Beach


Staff Works - Hunt Library

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The advent of library services and collections on the Internet revolutionized reference services to students enrolled in distance learning programs. Prior to the Internet, reference librarians who supported distance learning programs had few methods, and many of them costly, to provide the equivalent library services advocated by the ACRL Guidelines. Through the Internet, these librarians were able to approximate the services and resources that had always been available to students who came into the library. This article describes the development of reference services on the Internet in a variety of libraries that support distance learners.

Publication Title

Internet Reference Services Quarterly



Haworth Press

Additional Information

Dr. Casey was not affiliated with Embry-Riddle Aeronautical University at the time this article was published.

The article also appeared as a chapter in the book, Internet Reference Support for Distance Learners, published by Haworth in 2004.