Staff Works - Hunt Library
The advent of library services and collections on the Internet revolutionized reference services to students enrolled in distance learning programs. Prior to the Internet, reference librarians who supported distance learning programs had few methods, and many of them costly, to provide the equivalent library services advocated by the ACRL Guidelines. Through the Internet, these librarians were able to approximate the services and resources that had always been available to students who came into the library. This article describes the development of reference services on the Internet in a variety of libraries that support distance learners.
Internet Reference Services Quarterly
Scholarly Commons Citation
Casey, A. M. (2004). A Historical Overview of Internet Reference Services for Distance Learners. Internet Reference Services Quarterly, 9(3/4). https://doi.org/10.1300/J136v09n03_02
Dr. Casey was not affiliated with Embry-Riddle Aeronautical University at the time this article was published.
The article also appeared as a chapter in the book, Internet Reference Support for Distance Learners, published by Haworth in 2004.