The Airline Quality Rating (AQR) is a joint research project funded as part of faculty research activities at Wichita State University and Embry-Riddle Aeronautical University since 2014. Previous reports from 1991 to 2013 The Airline Quality Rating Reports were published through a joint research project between Purdue University and Wichita State University.

The AQRis a summary of month-by-month quality ratings for U.S. airlines that have at least 1% of domestic passenger volume. Using the AQR system of weighted averages and monthly performance data in the areas of on-time arrivals, involuntary denied boardings, mishandled baggage, and a combination of 12 customer complaint categories, airlines' comparative performance for the calendar year is reported. The research monograph contains a brief summary of the AQR methodology, detailed data and charts that track comparative quality for domestic airline operations and overall industry results.

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Submissions from 2015

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Airline Quality Rating 2015, Brent D. Bowen and Dean E. Headley

Submissions from 2014

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Airline Quality Rating 2014, Brent D. Bowen and Dean E. Headley

Submissions from 2013

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Airline Quality Rating 2013, Brent D. Bowen and Dean E. Headley

Submissions from 2012

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Airline Quality Rating 2012, Brent D. Bowen and Dean E. Headley

Submissions from 2011

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Airline Quality Rating 2011, Brent D. Bowen and Dean E. Headley

Submissions from 2010

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Airline Quality Rating 2010, Brent D. Bowen and Dean E. Headley

Submissions from 2009

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Airline Quality Rating 2009, Brent D. Bowen

Submissions from 2008

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Airline Quality Rating 2008, Brent D. Bowen and Dean E. Headley

Submissions from 2007

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Airline Quality Rating 2007, Brent D. Bowen and Dean E. Headley

Submissions from 2006

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Airline Quality Rating 2006, Brent D. Bowen and Dean E. Headley

Submissions from 2005

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Airline Quality Rating 2005, Brent D. Bowen and Dean E. Headley

Submissions from 2004

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Airline Quality Rating 2004, Brent D. Bowen and Dean E. Headley

Submissions from 2003

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Airline Quality Rating 2003, Brent D. Bowen and Dean E. Headley

Submissions from 2002

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Airline Quality Rating 2002, Brent D. Bowen and Dean E. Headley

Submissions from 2001

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Airline Quality Rating 2001, Brent D. Bowen and Dean E. Headley

Submissions from 2000

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Airline Quality Rating 2000, Brent D. Bowen and Dean E. Headley

Submissions from 1999

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Airline Quality Rating 1999, Brent D. Bowen and Dean E. Headley

Submissions from 1998

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Airline Quality Rating 1998, Brent D. Bowen and Dean E. Headley

Submissions from 1997

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Airline Quality Rating 1997, Brent D. Bowen and Dean E. Headley

Submissions from 1996

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Airline Quality Rating 1996, Brent D. Bowen and Dean E. Headley

Submissions from 1995

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Airline Quality Rating 1995, Brent D. Bowen and Dean E. Headley

Submissions from 1994

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Airline Quality Rating 1994, Brent D. Bowen and Dean E. Headley

Submissions from 1993

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Airline Quality Rating 1993, Brent D. Bowen and Dean E. Headley

Submissions from 1992

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Airline Quality Rating 1992, Brent D. Bowen and Dean E. Headley

Submissions from 1991

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Airline Quality Rating 1991, Brent D. Bowen, Dean E. Headley, and Jacqueline R. Luedtke