This article describes the use of scenarios as a tool to assist a large distance learning library service in its strategic planning. Through a description of the scenario process from beginning to end, the authors detail the steps that the library director and the consultant took initially; their missteps; and the successful conclusion. This study of the journey through the scenario process to a new strategic plan should prove useful to library administrators interested in exploring new ways to plan for uncertain futures.
Journal of Library & Information Services in Distance Learning
Required Publisher’s Statement
The Version of Scholarly Record of this Article is published in Journal of Library & Information Services in Distance Learning (2014), available online at: http://www.tandfonline.com/10.1080/1533290X.2014.945834.
Scholarly Commons Citation
Casey, A. M., Cawthorne, J. E. & Citro, K. (2014). Gazing into the Crystal Ball: Using Scenarios for Future Visioning of a Distance Learning Library Service. Journal of Library & Information Services in Distance Learning, 8(3-4), 181-203.