Synopsis
Airports have to transform in the light of Covid. Before Covid-19 itself, passengers have been clamoring for digitizing their entire travel experience. Covid-19 will accelerate this process due to health, costs and safety reasons. How can Airports think about innovating in the entire passenger travel experience? How can they work with Airlines, Retail Operators, Ground Operators and Governments to not only innovate but also monetize this innovation? What can Airports learn from the venture industry and startups?
Biographies
View Shiva Venkatraman’s bio.
Session 7: Innovation in Airports
Airports have to transform in the light of Covid. Before Covid-19 itself, passengers have been clamoring for digitizing their entire travel experience. Covid-19 will accelerate this process due to health, costs and safety reasons. How can Airports think about innovating in the entire passenger travel experience? How can they work with Airlines, Retail Operators, Ground Operators and Governments to not only innovate but also monetize this innovation? What can Airports learn from the venture industry and startups?
