Is this project an undergraduate, graduate, or faculty project?

Graduate

group

What campus are you from?

Daytona Beach

Authors' Class Standing

Carlos Medina (Graduate Student) Shivanee Cannon-Patron (Graduate Student) Sammy Thompson III (Graduate Student) Fathima Haneen (Graduate Student) Shakaynah Gourdet (Graduate Student)

Lead Presenter's Name

Carlos A. Medina

Faculty Mentor Name

Dr. Sohel M. Imroz

Abstract

This case study looked into the shortcomings in of Boeing’s upper management in the engineering and fielding of the B737-Max. Under pressure to build a plane with identical flying characteristics to the existing B737 family, Boeing included modifications but purposely concealed those changes from regulators and pilots. This decision resulted in fatal accidents in 2018 and 2019 and caused the deaths of 346 passengers. Unlike previous aviation accidents, these mishaps were entirely preventable and a direct result of Boeing’s organizational failures and management shortcomings. This case study analyzed the behavior, decision making process, and reasons which led Boeing to push for the certification of the B737-Max despite these known flaws in the design. Additionally, this poster studied the consequences and punitive actions that followed the investigation of the two crashes. The poster concludes by offering recommendations to the aviation industry on how accidents such as this can be avoided in the future.

Did this research project receive funding support from the Office of Undergraduate Research.

No

Share

COinS
 

A case study of management shortcomings: Lessons from the B737-Max aviation accidents

This case study looked into the shortcomings in of Boeing’s upper management in the engineering and fielding of the B737-Max. Under pressure to build a plane with identical flying characteristics to the existing B737 family, Boeing included modifications but purposely concealed those changes from regulators and pilots. This decision resulted in fatal accidents in 2018 and 2019 and caused the deaths of 346 passengers. Unlike previous aviation accidents, these mishaps were entirely preventable and a direct result of Boeing’s organizational failures and management shortcomings. This case study analyzed the behavior, decision making process, and reasons which led Boeing to push for the certification of the B737-Max despite these known flaws in the design. Additionally, this poster studied the consequences and punitive actions that followed the investigation of the two crashes. The poster concludes by offering recommendations to the aviation industry on how accidents such as this can be avoided in the future.

 

To view the content in your browser, please download Adobe Reader or, alternately,
you may Download the file to your hard drive.

NOTE: The latest versions of Adobe Reader do not support viewing PDF files within Firefox on Mac OS and if you are using a modern (Intel) Mac, there is no official plugin for viewing PDF files within the browser window.