The Influence of Cross-Cultural Differences on the Interpretation and Understanding of Aircraft Passenger Safety Briefing Cards

Author

Florian G. Jentsch, Embry-Riddle Aeronautical University - Daytona BeachFollow

Date of Award

3-1992

Document Type

Thesis - Open Access

Degree Name

Master of Aeronautical Science

Department

Graduate Studies

Committee Chair

Dr. Charles Richardson

Committee Member

Mr. Donald Hunt

Committee Member

Dr. John Wise

Abstract

Aircraft passenger safety briefing cards are an important part of passenger safety education aboard commercial aircraft. The cards must be understood by all readers, regardless of age, gender, or culture. Related research indicates that passengers from different cultures might misunderstand the highly specialized instructions on safety cards.

A self-developed test was administered to 172 students from four cultures (British, French, German, U.S.) at seven universities in five countries. Significant differences (p

Scholarly Commons Citation

Jentsch, Florian G., "The Influence of Cross-Cultural Differences on the Interpretation and Understanding of Aircraft Passenger Safety Briefing Cards" (1992). Master's Theses - Daytona Beach. 274.
https://commons.erau.edu/db-theses/274