Date of Award
Summer 9-1995
Document Type
Thesis - Open Access
Degree Name
Master of Aeronautical Science
Department
Aeronautical Science
Committee Chair
Gerald D. Gibb
Committee Member
Richard S. Gibson
Committee Member
Daniel J. Garland
Abstract
The purpose of this study is to accurately and reliably determine what factors are most important to airport security screeners that effect job satisfaction and excessive employee turnover. Using survey items generating in a previous study, job satisfaction and job dissatisfaction survey scales for this population were developed and validated. A modified version of the Rensis Likert Scale of Organizational Climate was also developed. These surveys, including a demographic questionnaire, were administered to a large nationwide sample of airport security screeners. The results were analyzed using chi-square contingency tables, one-way analysis of variance tests, and the Fisher post-hoc procedure. Post-hoc comparisons were also analyzed between demographic groups, as well as between the upper and lower quartiles of security screener job experience groups.
Scholarly Commons Citation
Goeddeke, Francis X. Jr., "Job Satisfaction and Dissatisfaction Factors of Airport Security Screeners: National Survey Results" (1995). Master's Theses - Daytona Beach. 71.
https://commons.erau.edu/db-theses/71
