Classification and Analysis of Errors Reported in Aircraft Maintenance Manuals

Authors

Bonnie Lida Rogers, Wichita State UniversityFollow
Christopher J. Hamblin, Wichita State UniversityFollow
Alex Chaparro, Wichita State UniversityFollow

Submitting Campus

Daytona Beach

Department

Human Factors and Behavioral Neurobiology

Document Type

Article

Publication/Presentation Date

2008

Abstract/Description

Previous research has identified maintenance information as one of the primary causal factors of maintenance error. Incorrect maintenance information has also been cited as a contributing factor in a number of recent aircraft mishaps. To date no one has studied the types of errors found in aircraft maintenance manuals published by manufacturers. The purpose of this research is to analyze Publication Change Requests (PCRs) to document the most frequently reported types of errors found in aircraft maintenance manual, to identify how errors vary across Air Transport Association (ATA) chapters, and identify the corrective actions required to address the cited problem. The most common request was for additional procedural information followed by requests to add or change the language to improve clarity. The results show that the majority of PCRs (42%) cited procedures found in Chapters 27 (Flight controls), 32 (Landing gear), and 71 (Powerplant).

Publication Title

International Journal of Applied Aviation Studies

Publisher

U.S. Federal Aviation Administration

Additional Information

Dr. Chaparro was not affiliated with Embry-Riddle Aeronautical University at the time this paper was published.

Scholarly Commons Citation

Rogers, B. L., Hamblin, C. J., & Chaparro, A. (2008). Classification and Analysis of Errors Reported in Aircraft Maintenance Manuals. International Journal of Applied Aviation Studies, 8(2). Retrieved from https://commons.erau.edu/publication/1168