Submitting Campus

Daytona Beach

Department

Human Factors and Behavioral Neurobiology

Document Type

Article

Publication/Presentation Date

7-22-2021

Abstract/Description

The proliferation of telemedicine spurred by the COVID-19 pandemic has come with a variety of human factors challenges. Such challenges include mitigating potential risks associated with the quick transition to virtual care. We identify challenges and solutions related to telemedicine security, and analyze our results using Schlarman’s People, Policy, Technology framework (2001). Our systematic literature review synthe-sizes gray literature (white papers, news articles, and blog posts) in addition to formal (published) litera-ture. This methodology closes the gap between academic research and professional practice and aids in providing timely, practical insights related to cybersecurity and safety in virtual care environments. As the transition from traditional care continues to develop, we seek to better understand emerging vulnerabilities, identify crucial cyber hygiene practices, and provide insights on how to improve the safety of paitent data in virtiual care. Telemedicine is here to stay, and lessons learned from the pandemic are likely to remain useful.

Publication Title

The Proceedings of the International Symposium on Human Factors and Ergonomics in Health Care

DOI

https://doi.org/10.1177/2327857921101241

Publisher

Sage

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