Submitting Campus

Worldwide

Department

Business Administration

Document Type

Article

Publication/Presentation Date

12-31-2024

Abstract/Description

This article identifies five key consumer segments based on digital technology-related behavior, attitudes toward technology (ATT), and cultural values, using cross-cultural data from the large-scale World Values Survey and national data from Pew Research data, and a combination of traditional clustering, latent class analysis, and explainable artificial intelligence (XAI) methods. The segments— Moderate Tech Enthusiasts, Highly Religious Traditionalists, Tech-Savvy Cosmopolitans, Secular Emancipatives, and Conservative Technophobes— reveal varying degrees of technology adoption and cosmopolitanism across cultures. The results indicate the interconnectedness between consumer behavior and attitudes toward technology, emancipative values, religiosity, political orientation, and cosmopolitanism, as well as the influence of demographic factors such as age, income, education, and region. The findings offer valuable insights into developing targeted, culturally sensitive international marketing strategies.

Publication Title

International Journal of Information Management

DOI

https://doi.org/10.1016/j.ijinfomgt.2024.102868

Publisher

Elsevier Ltd

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