He Asked Me What!? - Using Shared Online Accounts as Training Tools for Distance Learning Librarians
Submitting Campus
Daytona Beach
Department
Staff Works - Hunt Library
Document Type
Article
Publication/Presentation Date
9-21-2016
Abstract/Description
This study explores the idea of creating a knowledge base from shared online accounts to use in training librarians who perform distance reference services. Through a survey, follow-up interviews and a case study, the investigators explored current and potential use of shared online accounts as training tools. This study revealed that the participants viewed the concept positively, but many encountered barriers to effectively employing a local knowledge base as a training tool.
Publication Title
Journal of Library & Information Services in Distance Learning
DOI
https://doi.org/10.1080/1533290X.2016.1226580
Publisher
Taylor & Francis
Required Publisher’s Statement
The publisher's version of this article is available at this full-text link
Scholarly Commons Citation
Robinson, K., Casey, A. M., & Citro, K. (2016). He Asked Me What!? - Using Shared Online Accounts as Training Tools for Distance Learning Librarians. Journal of Library & Information Services in Distance Learning, 11(1-2). https://doi.org/10.1080/1533290X.2016.1226580
Additional Information
This topic was also presented at the 17th Distance Library Services Conference held in Pittsburgh, PA, on April 20, 2016.